For Portable Projectors/Home Projectors, XGIMI warrants the XGIMI-branded hardware product purchased on the official XGIMI website, contained in the original packaging, against material and quality defects when used normally for a period of ONE (1) YEAR (or other period required by local law) from the original date of the end-user purchase. Please register your product at https://au.xgimi.com/account#product-registration immediately after receiving it. If you have any questions about claiming your warranty, please contact us at service-au@xgimi.com.
For Laser Projector, XGIMI warrants the XGIMI-branded hardware product purchased on the official XGIMI website, contained in the original packaging, against material and quality defects when used normally for a period of TWO (2) YEARS (or other period required by local law) from the original date of the end-user purchase. Please register your product at https://au.xgimi.com/account#product-registration immediately after receiving it. If you have any questions about claiming your warranty, please contact us at service-au@xgimi.com.
(Warranty terms may vary according to local laws and regulations).
Return & Exchange Requirements
XGIMI has the right to reject the return if the product/shipment does not meet the above requirements.
For purchases not made directly on the official XGIMI website, please contact relevant retailers or platforms for refunds or exchanges.
Please also note that proof of purchase and issue may be required in different forms, such as videos or pictures, to identify the product and problem described.
Buyer in the Following Situations Will Cover Shipping Costs: